1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), users are hereby informed that the personal data provided through this website will be processed by:

Corporate name: Habitat Elite Gestión S.L.
NIF (Tax ID): B22843098
Registered office: Calle Calderón de la Barca 9, 39003 Santander
Email: habitatelitegestion@gmail.com

 

  1. Personal Data We Collect

We may collect the following categories of data:

  • Identification data (first and last name).
  • Contact details (email address and telephone number).
  • Billing information.
  • Data relating to bookings and stays.
  • Identification data required by applicable regulations for tourist accommodation (ID card, NIE, passport, or other identification documents).
  • Information provided through contact forms or inquiries.

 

  1. Purposes of Processing

Personal data will be processed for the following purposes:

  • Compliance with legal obligations
  • To comply with applicable tourism, fiscal, accounting, and public safety regulations, including RD 933/2021.
  • Billing and administrative purposes
  • Issue invoices, manage accounting records, and maintain legally required registries.
  • Booking management
  • To manage booking requests, formalize accommodation contracts, handle incidents, and provide the contracted services.
  • Customer service.
  • To respond to inquiries, requests for information, and communications submitted by users.
  • Commercial communications.
  • To send information about promotions, offers, or news related to our accommodations when there is consent or a legal basis that allows it.

 

  1. Legal Basis for Processing

The legal bases for processing are:

  • The execution of a contract or the application of pre-contractual measures.
  • Compliance with legal obligations.
  • The consent of the data owner when required.
  • The legitimate interest of the data controller for the management and improvement of the services offered.

 

  1. Data Retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected.
Afterwards, data may be kept blocked during the periods required by fiscal, accounting, tourism, or any other applicable legislation.

 

  1. Data Recipients

Data may be communicated to:

  • Public bodies and administrations when there is a legal obligation.
  • Banking entities for the management of collections and payments.
  • Technology and web hosting providers acting as data processors.
  • Booking management platforms and related services when necessary for the provision of the service.

Personal data will under no circumstances be sold to third parties, nor will any transfers or communications of your data be made for commercial or advertising purposes without your prior and express consent.

 

  1. Bookings via Third Parties

When bookings are made through external platforms such as Airbnb or Booking.com, data will be processed in accordance with the privacy policies of those platforms, without prejudice to the processing carried out by Habitat Elite Gestión S.L. for the management of the stay and compliance with legal obligations.

 

  1. Rights of Data Owners

Users may exercise the following rights:

  • Access to their personal data.
  • Rectification of inaccurate data.
  • Erasure of their data when applicable.
  • Restriction of processing.
  • Objection to processing.
  • Data portability.

To exercise these rights, users can send a request to habitatelitegestion@gmail.com.

The request must identify the data subject and indicate the right they wish to exercise.

Furthermore, data subjects have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its website https://www.aepd.es.

 

  1. Data Security

Appropriate technical and organizational measures have been adopted to guarantee the security, integrity, and confidentiality of personal data, and to prevent its alteration, loss, unauthorized processing, or access.

 

  1. Changes to the Privacy Policy

This Privacy Policy may be updated whenever necessary to adapt it to legislative, technical, or operational changes in the activity. The valid version will always be the one published on this website.

Last updated: August 2026