- Purpose
This document regulates the terms and conditions for the rental of the apartments known as Bahía&Arena Apartments, located at Calle Nicolas Salmerón 14, Santander, Cantabria. The duration of the stay shall correspond to the reserved dates. Under no circumstances may the stay exceed the agreed period. The apartments are owned by Hábitat Élite Gestión SL – Tax ID (CIF): B22843098 – Address: Calle Calderón de la Barca, 9, 39003 Santander – Contact telephone: +34 678 085 909 – Email: habitatelitegestion@gmail.com. The Owner rents the Apartment to the guest exclusively for short-term accommodation purposes, and any other use is expressly prohibited.
- Capacity
The maximum occupancy of the Apartment is 4 people and two infants. Only the persons included in the reservation may stay in the Apartment. Additional visitors are not permitted without the express authorization of the Owner.
- Registration and Access
Before accessing the Apartment, all guests must complete the check-in process with the information required by the Spanish authorities. Once check-in has been completed, access codes to the apartment will be provided prior to the check-in time. These codes will remain valid during the period established in Section 8, Check-in and Check-out. The codes may be deactivated in the event of a serious breach of these Terms and Conditions.
- Payment and Confirmation
To confirm the reservation, the customer must pay 100% of the total amount of the stay at the time of booking. The reservation shall not be considered confirmed until payment has been verified.
- Cancellation and Modification Policy
This reservation is non-refundable in the event of cancellation, date changes, or no-show. If the customer decides to leave the apartment before the scheduled departure date, no refund will be made for unused nights.
- Security Deposit (Optional)
A security deposit of [x]€ may be required before check-in to cover potential damages. It will be fully refunded after check-out, once the condition of the apartment has been inspected.
- House Rules and Coexistence
Occupancy: It is prohibited for more people than those registered to stay in the Apartment.
Out of respect for neighbors, guests must maintain courteous and responsible behavior. The peace and quiet of neighboring residents is a priority. Parties are strictly prohibited, and no noise may be made after 11:00 PM.
Smoking is prohibited.
Pets are not allowed.
Tampering with the electronic locks is not permitted.
Accommodation towels must not be used for removing makeup or self-tanning products. The resulting stains are permanent, so a replacement fee will be charged in the event of any damage.
Failure to comply with these rules may result in immediate eviction without a refund.
- Check-in and Check-out
The apartment will be available from 4:00 PM on the arrival date and must be vacated before 11:00 AM on the departure date.
- Cleaning
The apartment is delivered clean and in suitable condition. Guests must leave it in a reasonably tidy state. An additional charge may be applied in the event that extraordinary cleaning is required.
- Liability and Use of the Property
The customer and their companions are solely responsible for their use of the apartment facilities, furniture, and appliances. In the event of damage, the Owner reserves the right to claim the full cost of repair or replacement. The Owner shall not be liable for physical harm, injuries, or accidents occurring within the accommodation as a result of negligent use, lack of supervision (especially in the case of minors), or reckless behavior by guests.
- Personal Belongings and Security
The Owner shall not be responsible for the loss, theft, or damage of valuables, money, or personal belongings during the stay. It is the guest’s responsibility to ensure that doors and windows are properly secured when leaving the apartment.
- Utilities and External Services
The owner shall not be responsible for interruptions to utilities (electricity, water, internet) or communal services due to force majeure, external failures, or maintenance work carried out by utility providers or the Residents Association.
- Data Protection
Personal data provided will be processed in accordance with the Privacy Policy.
- Applicable Law and Jurisdiction
This agreement is governed by Spanish law. For any dispute, the parties submit to the courts and tribunals of Santander, Cantabria, unless consumer protection regulations provide otherwise.
- Acceptance
The guest declares that they have read and accepted these terms and conditions.
